Privacy Policy

Mobile Mechanic Mike and Sons Auto Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you use our services, including our website, mobile applications, and direct mechanic services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, address, email, and phone number

• Vehicle details (make, model, registration number, and service history)

• Payment information (processed securely via third-party providers)

b. Usage Data

• Information about how you access and use our website or app

• Location data (with your consent) when scheduling mobile mechanic visits

c. Communications

• Messages or calls between you and our team for service coordination or customer support

3. How We Use Your Information

We use your information to:

• Schedule, manage, and deliver mechanic services

• Process payments and send invoices or receipts

• Communicate updates, appointment reminders, and service confirmations

• Improve our website, app, and customer experience

• Comply with legal or regulatory obligations

4. Information Sharing

We do not sell or rent your personal information. We may share data only with:

• Service partners who assist in service delivery (e.g., payment processors, parts suppliers)

• Legal authorities when required by law or to protect our rights

• IT and administrative providers who maintain our systems under strict confidentiality agreements

5. Data Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to ensure your information remains secure, no system is completely foolproof, and transmission over the internet carries some inherent risks.

6. Data Retention

We retain personal information only as long as necessary for business operations, legal obligations, or dispute resolution. After that, we securely delete or anonymize your data.

7. Your Rights

Depending on your jurisdiction, you have the right to:

• Access and request a copy of your personal data

• Correct inaccuracies in your information

• Request deletion of your data where applicable

• Withdraw consent to data processing (where processing is based on consent)

To exercise these rights, contact us using the details below.

8. Cookies and Tracking

Our website may use cookies or similar tools to enhance user experience and analyze site performance. You can control cookie preferences through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy periodically. The most recent version will always be available on our website, with the effective date clearly stated.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

Mobile Mechanic Mike and Sons Auto Ltd
Email: info@mikeandsonautosltd.com
Phone: 07777570453

Address: 51 Bryn Parc,

                     Morriston 

                      Swansea